TERMS & CONDITIONS
Terms and conditions of service
Please read and understand these terms carefully before receiving services from Prompt World Visa.
Please read before payment
Important notice on refunds and service entitlement
Refunds
Once payment has been made, no refunds are available in any circumstances, including cancellation by the customer or refusal of the visa application by the embassy.
Service entitlement period
Customers may retain their service entitlement for three months from the payment date. After this period, the entitlement is forfeited and no refund will be given.
Scope of services
Prompt World Visa acts only as an agent for document preparation, consultation and assistance with visa applications. We have no involvement in embassy or immigration decisions. Visa decisions are solely at the embassy's discretion.
Customer duties and responsibilities
- Customers must provide only truthful, accurate and complete information. If false information or documents are found, we accept no responsibility for any resulting damage.
- Customers must prepare all personal documents requested by the embassy within the specified timeframe.
Data privacy policy
Prompt World Visa values your personal information and is committed to protecting it under Thailand's Personal Data Protection Act B.E. 2562 (2019), or PDPA.
We keep your personal information confidential. Documents and information you provide are used only for visa applications and coordination with relevant authorities. They will not be disclosed to unrelated third parties.
Changes to terms
We reserve the right to change the service terms without prior notice. The terms displayed on the website at the time are the latest applicable terms.
Acceptance of terms upon payment
By making payment, you are deemed to have accepted all the terms and conditions above.